Privacy Policy

Effective Date: September 24, 2025

Akahina Home Care (“Akahina,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website, request our services, or communicate with us.

Information We Collect

We may collect the following types of information:

  • Contact information (name, phone number, email address, home address)
  • Service-related details you provide (care needs, scheduling preferences, etc.)
  • Information you provide when applying for employment with us
  • Information collected through website forms, cookies, or analytics

How We Use Your Information

We use your information to:

  • Provide and manage non-medical home care services
  • Respond to your inquiries and service requests
  • Send appointment reminders, caregiver arrival updates, and follow-ups
  • Manage billing and administrative records
  • Recruit caregivers and staff
  • Communicate important updates, including via SMS and email

SMS Text Messaging

By opting in, you consent to receive SMS messages from Akahina Home Care about services, reminders, and updates.

  • Message frequency may vary
  • Message & data rates may apply
  • To unsubscribe, reply STOP at any time
  • For help, reply HELP or email us at info@akahinahomecare.com
  • SMS consent is not required as a condition of purchase
  • SMS consent will not be sold, rented, or shared with third parties or affiliates

Sharing of Information

We do not sell your personal information. We may share your data only with trusted service providers, contractors, or affiliates who assist us in delivering services (such as scheduling or payroll systems), and only as needed.

Security of Information

We use reasonable safeguards to protect your personal information. However, no method of electronic storage or transmission is completely secure.

Your Choices

You have the right to:

  • Access, correct, or delete your personal information
  • Opt out of SMS or email communications at any time
  • Contact us for questions about your data

Contact Us

If you have any questions about this Privacy Policy, contact us at:

Akahina Home Care
Email: info@akahinahomecare.com
Phone: (951) 434-7379
Website: www.akahinahomecare.com